For special Order Items, any warranty or shipping damage issues are worked out through the manufacturer directly. We'll be glad to provide the contact information.
Special Order Items may not be returnable. If returnable, they require a Return Merchandise Authorization prior to return, must be returned directly to the manufacturer, and will be charged a 25% - 50% restocking charge.
Call for Return Merchandise Authorization or for further details about Special Order Items. 1-512-292-4738 M-F 9:00 am. to 5:00 pm.